Role


Duties & Responsibilities
1. Greet and assist customers professionally
2. Handle calls, walk-ins, and inquiries
3. Schedule and manage appointments (assign and allocate Service Advisor to look into different requirements accordingly)
4. Address and escalate customer complaints
5. Coordinate with service teams and update customers
6. Maintain records and perform basic admin tasks
7. Ensure a clean and organized reception area

Job Requirements
1. Minimum SPM/Diploma or equivalent
2. Good communication and interpersonal skills
3. Basic computer knowledge (MS Office, scheduling systems)
4. Friendly, professional, and customer-oriented attitude
5. Ability to handle complaints calmly and efficiently
6. Good organization and multitasking skills
7. Prior customer service experience is an advantage at least 3 years
8. This position is available for 12 months contract.

  Employment Type:  FULL TIME CONTRACT

  Min. Education:  Sijil Pelajaran Malaysia or equivalent

  Industry:  Automotive , Hotel / Restaurant / Tourism

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin

Back Apply