Role


Duties & Responsibilities
1) Organizing Sales Visit; Showroom duty & Road Show Events

2) Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests
to various models; building rapport.

3) Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining
provisions; explaining and offering warranties services, and financing; collects payment.

4) Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or
purchase contracts; explaining provisions; explaining and offering warranties services, and financing;
collects payment.

5) Prepare and deliver appropriate presentations to customer; Follow-up call after delivery.

6) Maintains relationships with clients by providing support, information, and guidance; & recommending
new opportunities; recommending profit and service improvements.
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7) Maintains quality service by enforcing CSI organization standards.

8) Review sales & trade-in performance & aiming to achieve monthly or annual sales target.

9) Weekly Prospecting report; From showroom walk-in, referrals, regulars, aftersales, sales leads, advertisements.

10) Allocation; Daily update on outstanding order status.

Job Requirements
Educational Qualifications:
1) A minimum of a high school diploma (Sijil Pelajaran Malaysia, SPM) is often required for entry-level positions.

Work Experience:
1) Entry Level: Experience in luxury retail sales or customer service.
2) Mid Level: Minimum 1 - 2 years Automotive Sales or Aftersales Experience.
3) Senior Level: Premium Automotive background, Experience in sales, including handling high-value products, managing clients, and closing deals, is essential.

Skills:
1) Soft skills: Strong communication, team work, problem solving and interpersonal skills are valued.
2) Language proficiency: Employers typically require proficiency in Bahasa Malaysia (the national language), and English is commonly required, especially in multinational companies.
Proficiency in other languages like Mandarin, Hokkien & Tamil can be an advantage in certain sectors.

Personal Attributes:
1) Outgoing Personality: Sales positions require individuals who are friendly, approachable, and confident when interacting with potential customers.
2) Persuasiveness: The ability to persuade customers and drive sales is crucial.
3) Problem-Solving: Ability to address customer concerns and find suitable solutions, whether it's recommending the right car model or resolving post-sale issues.
4) Self-Motivation: Since automotive sales roles are often commission-based, self-driven individuals who are motivated to meet or exceed sales targets are highly sought after
5) Teamwork: Ability to work well with colleagues, including sales support and service teams, in a dealership or showroom setting.

  Employment Type:  FULL TIME CONTRACT

  Min. Education:  Sijil Pelajaran Malaysia or equivalent

  Industry:  Automotive

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin

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