Role


Duties & Responsibilities

1. To meet sales targets and achieve require CSI scores.
2. Selling cars by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Job Requirements
Understands MB product by studying characteristics, capabilities, and features; comparing and contrasting competitive models, inspecting automobiles.

Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting walk-ins; responding to inquiries; recommending sales campaigns and promotions.

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates MB product by explaining characteristics, capabilities, and features; taking test drives; explaining warranties and services.

Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Provides sales management information by completing reports i.e. DMS input.

Updates job knowledge by participating in trainings and C-Sales participation.

Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Preparation of the delivery handover and follow-up call after delivery.

Participate in showroom duties and external roadshow events.

To improve and achieve the pre and after-sales service by achieving higher CSI scores that the national average score.

  Employment Type:  FULL TIME CONTRACT

  Min. Education:  Diploma or equivalent

  Industry:  Automotive

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin

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